Job Opportunities

Business Systems Analyst

COSCO SHIPPING LINES (North America) Inc. is looking for a Business Systems Analyst to join their team.

General Functions:

Responsible for the support, maintenance and development of the organizations global information system and its associated peripheral systems and processes. This position works under limited supervision. Prepares recommendations for new systems, enhancements to existing systems and changes to procedures to improve efficiency and work flow.

This position requires a good working knowledge of the organizations global information system and its associated peripheral systems, the organizational structure, and business functions and procedures. This position differs from the Business Systems Manager position in that projects assigned have limited impact on the organization.

Key Activities:

  • Prepares recommendations for new systems, enhancements and changes to procedures to improve efficiency and work flow
  • Acts as lead on development, design and implementation of projects with a limited scope
  • Analyze and evaluate requests for enhancing existing systems and proposals for new systems and make recommendations to management
  • Draft system design requirements and logic specifications for submission to technical development teams under the guidance of senior BPM staff
  • Test enhancements and new systems, ensuring proper functionality and compatibility with local business requirements; coordinate with development team to resolve technical problems
  • Monitor the implementation of system changes in production and coordinate user acceptance testing
  • Write and maintain system documentation, user guides and procedures
  • Provide system operational training to staff and system users
  • Provide business departments with assistance in resolving computer related problems by troubleshooting and coordinating with IT staff when needed
  • Identify and resolve EDI communication errors
  • Document system problems and solutions for future reference
  • Participate as a team member and lead on inter-departmental and cross-departmental projects with a limited scope
  • Monitor and report on data quality; identify and support improvement measures
  • Maintain Corporate Performance Monitoring Key Performance Indicators
  • Other duties of similar scope as assigned

Minimum Qualifications:

Requires a Bachelor’s degree in business, computer science or a related field and 2 years of experience as a systems analyst or a combination of education or experience that provides and equivalent background required to perform the job functions. Shipping industry experience is preferred.

Additional Qualifications and Requirements:

  • Strong computer skills; proficiency with Microsoft Office (Excel, Word, PowerPoint, Access) and SharePoint
  • Ability to comprehend and analyze complex problems and devise effective and logical system and procedural solutions
  • Work effectively independently as well as in a team environment
  • Excellent written and oral communication skills
  • Ability to communicate technical information to non-technical organization members
  • Ability to learn new computer systems independently through self-study and practice and teach others

Job Type: Full-time

Salary: $50,000 – $55,000 per year

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Office Assistant (Bilingual Chinese Mandarin and English Speaker)

Job description

COSCO SHIPPING (North America) Inc. is looking for an Office assistant to assist with the daily work of our local management at our Secaucus, NJ office. Duties and Responsibilities include but are not limited to:

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the management’s behalf.
  • Maintaining comprehensive and accurate records.
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
  • Answering phone calls in a polite and professional manner.
  • Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
  • Help provide transportation for management to their destinations.

Additional Requirements:

  • Must be able to fluently speak and write both English and Chinese Mandarin.
  • Must have excellent attention to detail.
  • Must be willing to travel as needed.
  • Must be legally authorized to work for an employer in the US.

Job Type: Full-time

Salary: $60,000.00 – $80,000.00 per year

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Intermodal Dispatcher

IBT is looking for a professional, organized candidate to join our Houston, Texas team. Do you feed off high energy environments and like to jump right into a job? This is the position for you!

Tasks, Duties, and Responsibilities:

  • Manage and enter moves into a TMS System.
  • Track and trace all equipment, bookings, and all intermodal moves.
  • Quoting rates as well as answering customer inquiries.
  • Communicate with both customers and drivers to ensure smooth transport.
  • Source and match independent contractors to best logical dispatches.
  • Troubleshoot potential escalations
  • Monitor performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions
  • Responsible for rail billing, tracking and tracing shipments, and communicating with customers and dray partners for our Intermodal business

Knowledge, Skills, and Abilities:

  • Ability to work independently and collaboratively in a fast-paced team environment.
  • Ambitious, self-motivated individual who’s always looking for their next challenge.
  • Strong problem-solving skills paired with a goal-oriented mindset
  • Ability to communicate with a diverse demographic of customers and vendors
  • Excell and Word Proficient
  • Dispatcher with intermodal and drayage experience with rail and port system

Qualifications:

  • 3+ years of intermodal dispatcher experience preferred

Benefits:

We offer a Culturally mixed and inclusive work environment, Med, Optical, Dental, and Life Insurance. Plan for your future with a Top-rated 401K. Salary is very competitive and based on your experience.

Our Team in Houston, TX looks forward to adding you to our future.

Apply Now

Inside Sales Coordinator

COSCO SHIPPING Lines is seeking an Inside Sales Coordinator for our Houston, TX office to join our Sales Support group.

Inside Sales coordinator responsibilities include but are not limited to:

  • Providing sales support especially during times when AE is on calls or out of the office
  • Rate quotations and bid preparation
  • Preparing amendment and new s/c requests and submitting them to NASC.
  • Submitting requests for additional free time on behalf of customer
  • Submitting routing requests for review/approval
  • Creating and maintaining CPFs
  • Answering calls directed to the sales hunt group and direct calls from customers
  • GT Nexus contract maintenance
  • Preparing reports for accounts & sales reps upon request
  • Interacting w/ accounts through email / phone and assisting them w/ inquires related to: rates, contract terms, tariff rules, customer service, documentation, operational Issues and general shipment inquiries.
  • Assisting Account Executives and customers with problem resolution as necessary & liaising with customer service, documentation, and operations to address customer inquiries/ complaints.

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Staff Accountant

Intermodal Bridge Transport (a wholly owned subsidiary of COSCO Shipping Logistics North America, Inc) is a 20+ year old company. IBT offers trucking and rail services throughout the USA supported with the newest dynamic software programs and IT solutions. With strategic offices in California, Illinois, Texas, South Carolina, Georgia, and New Jersey IBT is well positioned to meet the needs of the marketplace.

We are looking for a Staff Accountant as part of our accounting team. You would work in close cooperation with other finance colleagues locally and in other US offices.

Tasks, Duties and Responsibilities:

  • Ensure all journal entries are processed and drive the month-end reporting activities.
  • Prepare AP invoices for management/corporate.
  • Assist in preparation and analysis of consolidated financial statements.
  • Assisting with preparation of Driver Settlements.
  • Billing Customers and Manage Collection Efforts.
  • Supporting and filling in as a backup to all other team members.
  • Process the weekly Driver checks/settlements
  • Process any local Check creation Needs
  • Assist where necessary

Knowledge, Skills and Abilities:

  • Positive attitude, proactive, flexible
  • Accurate, structured, and logical in approach
  • Ability to plan and prioritize while committed to delivering on time and with the right quality
  • Good communication and cooperation skills
  • High integrity
  • Comfortable in a multi-cultural environment

Qualifications:

  • At least 2 years work experience in accounting in International transportation and Drayage.
  • Good analytical skills and ability to take on own initiatives to further develop the role and processes
  • Ability to work independently and in a team
  • Excellent computer skills, preferably Quick Books and Excel
  • Extensive knowledge of Houston Rail, Baytown and Houston port complex, including steamship lines
  • Excellent communication skills and able to interact with drivers, terminals, inspectors
  • Familiarity with safety regulations (hazmat, overweight restrictions, routing)
  • Overall background in transportation and ability to cover non-safety positions when needed.
  • Benefits:

We offer a Culturally mixed and inclusive work environment, Med, Optical, Dental and Life Insurance. The salary is very competitive and based on your experience. Come join a winning team. We offer excellent benefits, room to grow and ability to be part of the best team in the business. Work sponsorship is not available for this position.

Intermodal Bridge Transportation, Inc. is an Equal Opportunity Employer.

Apply Now

Account Executive Import (Long beach, CA) Virtual

COSCO SHIPPING LINES (North America) Inc. is seeking an Account Executive (Import) to join their Global Sales Division within their Long Beach, CA office. Specific responsibilities and duties include, but are not limited to:

This position will be responsible for :

  • Covering Import business in the Southern California territory
  • They will need to have the knowledge and understanding of COSCO’s business profile
  • They will be responsible to maintain and develop new business opportunities that will help the account executive to reach their annual budget goals
  • The account executive will need to be able to navigate themselves through our systems and keep files all in order with account information and sales activity
  • They will need to provide all monthly/weekly/daily reports on time with accurate information.
  • They will be required to conduct F2F sales meetings on a weekly basis with their contracted / target accounts
  • Account will need to participate in weekly sales meetings with management and sales team
  • They will need to be able to work as a team and share ideas

Additional Qualifications or Requirements:

  • Bachelor’s Degree or higher preferred
  • 1-3 years of Account Executive related experience preferred.
  • Should have high level proficiency in Microsoft Office suites including MS outlook, Excel, Word, Powerpoint, and Access.
  • Strong Organizational skills
  • Strong Time, and Territory management skills
  • Experience with IRIS2 is a plus

Apply Now

Cost Analyst

COSCO SHIPPING Lines (North America) Inc.  Secaucus, New Jersey, United States (On-site)

COSCO SHIPPING Lines (North America) Inc. is seeking an Cost Analyst to join their Commercial Department in Secaucus, NJ.

General Functions and Key Activities:

Cost Analysis

  • Collect, analyze, and interpret cost data related to shipping operations, such as freight rates, fuel costs, port charges, and handling fees.
  • Monitor and identify cost trends, patterns, and outliers to assess the financial impact on shipping activities.
  • Conduct variance analysis to compare actual costs against budgeted costs and identify areas of improvement.
  • Prepare comprehensive reports and presentations to communicate findings and recommendations to management.

Cost

  • Optimization and Efficiency
  • Identify and evaluate cost-saving opportunities in shipping operations, including
  • process improvements, vendor negotiations, and alternative sourcing strategies.
  • Conduct cost-benefit analysis to assess the financial impact of proposed changes and
  • Collaborate with cross-functional teams to implement cost optimization strategies and
  • monitor their effectiveness.
  • Develop and maintain cost models and tools to support ongoing cost management efforts.

Data Management and Reporting:

  • Ensure accurate and timely data collection, validation, and maintenance of cost-related information in relevant systems and databases.
  • Generate regular reports and dashboards to track and communicate key cost metrics, performance indicators, and tends.
  • Provide ad-hoc cost analysis and reporting support as required.

Additional Qualifications:

  • Strong analytical skills with ability to collect, analyze, and interpret complex financial and operational data.
  • Good knowledge of shipping industry dynamics, including freight rates, vessel operations, and port-related costs. Advance proficiency in Microsoft Excel and other data analysis.
  • Strong attention to detail and accuracy.
  • Effective communication and presentation skills.

Education: Bachelor’s Degree

Experience: 1 – 3 years

Apply Now

Operations Manager

Intermodal Bridge Transport, Inc.  Chicago, Illinois, United States (On-site)

Intermodal Bridge Transport (a wholly owned subsidiary of COSCO Shipping Logistics North America, Inc) is a 20+ year old company. IBT offers trucking and rail services throughout the USA supported with the newest dynamic software programs and IT solutions. With strategic offices in California, Illinois, Texas, South Carolina, Georgia, and New Jersey IBT is well positioned to meet the needs of the marketplace.

We are looking for an Operations Manager as part of our accounting team. You would work in close cooperation with other finance colleagues locally and in other US offices.

Responsibilities

  • Ability to step into dispatch roles when backup is necessary
  • Working with customers to negotiate rates and solve service issues
  • Willing to learn the innerworkings of our TMS system in order to fully utilize all aspects to streamline the Station Operations for staff and contractors
  • Assisting with guiding and mentoring staff to motivate them and build a solid team
  • Must understand the requirements of drayage and all that’s needed to run a smooth and successful operation

Qualifications

  • Min 5 years Chicago Drayage Management experience, directing Dispatchers and dealing with Owner operators as well as company trucks
  • CDL Preferred
  • Working knowledge of all Chicago area rails and Depots
  • Computer experience in Excel, Outlook

Apply Now

Freight Forwarding Manager - Secaucus, NJ

COSCO SHIPPING Logistics North America Inc.  Secaucus, New Jersey, United States (On-site)

  • Assist head of division to implement business plan and enforce SOP
  • Capable of handling logistics supply chain business operation, including ocean and air shipments, truck services and outsource warehousing if needed
  • Familiar with customs process and project operation process
  • Comprehensive understanding of Freight Forwarding and Non-Vessel operation principles and FMC regulations
  • E-commerce and warehouse experience are required
  • Strong communication and written skills with customers and vendors required
  • Proficient in using Microsoft office and office equipment
  • Teamwork is a must
  • Chinese is a plus
  • Microsoft Office: 1 year (Required)
  • Warehouse experience: 1 year (Required)
  • Chinese: 1 year (Preferred)
  • E-commerce: 1 year (Preferred)

Apply Now

Account Executive - Seattle, WA (Remote)

COSCO SHIPPING LINES (North America) Inc. is seeking an Account Executive to join their Global Sales Division for our Seattle area.

This position would also have some responsibility for some clients in the West Central Region on a key account manager basis.

Specific responsibilities and duties include, but are not limited to:

General Functions and Key Activities:

  • This position will be required to fill the open Export Account Executive position. This open position is required to take over the existing account base in the PNW area.
  • They will require to maintain current account activity and provide daily support to the accounts.
  • Increase account base with new opportunities
  • Needs to always hunt for new business
  • Submit weekly reports and monitor weekly volume vs. budget
  • Needs to negotiate and develop new accounts
  • Report and stay up to date with the current market
  • Needs to adapt and understand our internal system
  • Will be the main point of contact of all contracted accounts and provide support in all areas
  • Position is required to plan a minimum of 10-12 sales calls per week

Apply Now

Sales Account Executive - Secaucus, NJ

Seatrade International Inc  Secaucus, New Jersey, United States (On-site)

Specific responsibilities and duties include, but are not limited to:

  • Solicits new business and maintains current business through visits, phone calls, and correspondence of ocean import or export clientele
  • Achieves assigned volume and revenue goals for assigned territory
  • Problem solves and/or elevates issues beyond area of responsibility
  • Keeps accounts updated on service, pricing, and policies
  • Maintains a professional appearance, demeanor, and displays good interpersonal skills
  • Keeps accounts updated on service, pricing, and policies.
  • Entertains clients in an appropriate and cost beneficial manner.
  • Submits timely expense account reports and automotive recaps.
  • Manages expense accounts, cell phone usage, company auto, and other company properties.
  • Communicates clearly with COSCO personnel.

Experience & Qualifications:

  • Bachelor’s or Master’s Degree (Preferred)
  • 1-3 years of experience as an Account Executive is preferred
  • Excellent communication skills (written and verbal)
  • Effective organizational and time management skills
  • Strong knowledge in use of Access and Microsoft Office (including Outlook, Excel, Word and PowerPoint)
  • Experience with IRIS2 is a plus.

Apply Now

Pricing Analyst - Secaucus, NJ

COSCO SHIPPING Lines (North America) Inc. is looking for a Pricing Analyst assistant. The Pricing Analyst would be responsible for US import/export revenue and volume-based performance to meet all GSD sales budget goals. Complete all work assigned by GSD management on timely basis.

  1. Design online products with sales, headquarter and posit it online.
  2. Analyze US export/import cargo flow, revenue, contribution report, complete all work assigned by pricing management.
  3. Compilation of competitive factors, establish, evaluate and make recommendation on US import/export Sales guideline, to keep competitive pricing.
  4. Update master file of sales guides per management direction. Inform all after every change. Reply question about sales guideline.
  5. Update SynconHub E-contract on-line offer per management instruction. Review all SynconHub E-contract on-line order received, respond immediately, guide sales team on work thereafter.
  6. Download all new SynconHub certified user on weekly basis, complete SynconHub new user classification. Support customer CosPlus Identification request.
  7. Help sales team to answer question from customer about SynconHub.
  8. Work on US import/export bid offer. Attend meeting with bid account.
  9. Review and reply all manifest amendment request related to rating issue.
  10. Work with NAOC on overbook vessel, provide rolling booking list to minimize negative impact of rolling.
  11. Analyze allocated customer’s lifting vs allocation, assist management to update customer allocation on individual service.

Additional Requirements:

  • Good at making Powerpoint presentation.
  • Good at using excel doc and function to do analysis of data.
  • Have knowledge of Container Shipping industry.
  • Strong at communication.
  • High work efficiency.
  • If having working experience in container lines would be preferred.

Job Type: Full-time

Salary: $55,000.00 – $80,000.00 per year
Apply Now

Staff Accountant - Secaucus, NJ

COSCO Shipping (North America) is seeking a highly skilled and motivated Staff Accountant to join our dynamic team onsite at our Secaucus, NJ office. As a Staff Accountant, you will play a critical role in the company’s financial operations by maintaining accurate and timely financial records, and by providing support for various accounting functions. The ideal candidate will have a strong background in accounting principles, excellent analytical skills, and the ability to work independently and as part of a team. Responsibilities include but are not limited to:

  • Be an active real-time collaborator for team members and all stakeholders.
  • Perform accounting functions for up to three entities.
  • Know and support the operations team of each entity.
  • Validate disbursement authorizations.
  • Create paper checks via SAP.
  • Follow all company control procedures over disbursements.
  • Request bank transfers via JPM Chase.
  • Apply cash receipts timely
  • Closely monitor daily cash position
  • Estimate following week’s cash funding need.
  • Backup other entity’s accountants as needed.
  • Accept additional responsibilities once proficient with initial role.

Assist with the following tax related processes:

  • File all payment documentation per corporate policy.
  • Maintain Tax exposure database with all legal entity data, tax filing jurisdiction information, due dates, and payment history.
  • Oversee the settlement of all tax payments as instructed by the outside tax expert.
  • Validate and submit all ad hoc tax payments for management approval via system.
  • Validate all tax payments for related business.
  • Perform regular and irregular tax work, including research of tax laws and assisting with handling tax issues as needed.

Knowledge & Skills Required:

  • Bachelors Degree in Accounting or Finance
  • advanced MS Excel skills

Experience :

  • Accounting: 4 years (preferred)
  • Large ERP system experience (SAP perferred), and corporate on-line banking experience.
  • Marine Shipping agency industry or related working filed (preferred)
  • Wire Transfer experience (Preferred)

Salary: $60,000.00 – $70,000.00 per year
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Customs Broker - Secaucus, NJ

Sea Trade International, Inc. is seeking customs broker to work in its Secaucus, NJ headquarters office.

 

Specific responsibilities and duties include, but are not limited to:

  • Handle the release and ISF/entries for vehicles/personal goods being imported into the US via air and ocean;
  • Supervise and ensure accurate and timely processing of ISF and entries
  • Ensure data entry of shipment information for release and billing are accurate and complete Ensure classification and value is correct for U.S. duties/fees
  • Work with clients to ensure all documentation is received and accurate
  • Create and maintain data for shipments in relevant systems
  • Coordinate and prepare entry summary as needed Monitor and route shipment release and arrange any required transportation, warehousing, and distribution Completes a daily report on release and classification and related activities as assigned.

 

Experience & Qualifications:

  • Associate’s Degree required
  • 1+ years of import customs broker experience required
  • 1+ years of Cargo wise software experience required
  • Experience with customs laws, regulations, procedures, and industry practices required
  • Valid current customs broker’s license
  • Fluent in Chinese (reading/speaking and writing)

 

Salary: $60,000.00 – $90,000.00 per year
Apply Now

Tariffs & Service Contract Coordinator - Secaucus, NJ

COSCO SHIPPING Lines (North America) Inc.  Secaucus, New Jersey, United States (On-site)

COSCO SHIPPING LINES (North America) Inc. is seeking a Tariffs & Service Contract coordinator to join the Global Sales Division within the headquarters in Secaucus, NJ.

  • Assist management to meet sales budget goals on revenue.
  • Analyze service contracts, cargo flow, and revenue.
  • Make recommendations to management on revenue increase with detailed strategy.
  • Guide sales team, sales support, contract team on tariff changes & service contract updates to meet management targets.
  • Update master file of export sales guidelines on internal systems, and input per management’s direction.
  • Update tariffs when filling with FMC on share internal systems.
  • Coordinate with other offices on space management to fill up every container vessel.
  • Guide our other offices regarding allocation on individual service, and update when needed.
  • Work directly with Customer Service corporate accounts.
  • Work with principle and global office to support sales on US export/import.
  • Establish, implement, and enforce operational and customer service related business processes to optimize product performance, identify potential opportunities in cost redundancies.
  • Complete US export & Import tariff filing request and meet FMC requirement.
  • Prepare contracts, check approvals, data entry, proof reading, and filing.

Apply Now

Accounts Receivable Coordinator - Houston, TX

COSCO SHIPPING LINES (North America) Inc. is seeking a highly motivated Accounts Receivable Coordinator to join our Accounting Department in the Humble, TX operations office. Specific responsibilities and duties include, but are not limited to:

  • Send statements and invoices to customer as per portfolio of customers
  • Daily collections calls to customer and monitor accounts portfolio
  • Create Top 20 report on weekly basis for management review with comments on invoice level
  • Monitoring receivables and immediate reporting for high risk accounts
  • Work with POL and POD along with GTSD on rates and disputes from customers.
  • Review and research unallocated credits on weekly basis
  • Freight cashier functions including freight releases, cash applications, deposits.
  • Billing, creation of third party invoices upon receipt of payment and notification to import department for terminal release if necessary.
  • Responsible for incoming bank payments including releasing cargo as required.
  • Wire transfer/ACH applications and SAP report.
  • Refund preparations
  • Collections credit and non-credit accounts including special requirements
  • Assist with inbound cargo releases (OBL’s/Checks)
  • Handles Outbound Cashier functions including releasing documents via overnight mail or messenger service.
  • Monitors incoming payments noncredit accounts and informs Documentation service to issue Telex Release.
  • Collections noncredit accounts
  • Additional accounts receivable functions including collections and special projects assigned by Supervisor/Manager

Requirements:

  • Minimum of 2 years’ experience in related field

Additional Qualifications:

  • Knowledge of accounting principles
  • Advanced proficiency with Microsoft Office, especially Excel
  • Experience in ocean transportation is a plus
  • SAP experience
  • Experience working in a high volume environment (preferred)

Job Type: Full-time

Pay: $40,000.00 – $44,000.00 per year
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Accounts Receivable Coordinator - Secaucus, NJ

COSCO SHIPPING LINES (North America) Inc. is seeking an Accounts Receivable Coordinator in Secaucus, NJ. Specific responsibilities and duties include, but are not limited to:

  • Freight cashier functions including freight releases, cash applications, deposits.
  • Billing, creation of third party invoices upon receipt of payment and notification to import department for terminal release if necessary.
  • Responsible for income bank payments including releasing cargo as requested.
  • Wire transfer/ACA applications and SAP report.
  • Refund preparations
  • Checks and deposits.
  • Collections credit and non-credit accounts including special requirements
  • Assist with inbound cargo releases (OBL’s/Checks)
  • Handle Outbound Cashier functions including releasing documents via overnight mail or messenger service.
  • Monitor incoming payments noncredit accounts and informs documentation service to issue Telex Release.
  • Collections noncredit accounts
  • Additional accounts receivable functions including collections and special projects assigned by supervisors and managers.

Requirements:

  • Minimum of 2 years’ experience in related field

Additional Qualifications:

  • Knowledge of accounting principles
  • Advanced proficiency with Microsoft Office, especially Excel
  • Experience in ocean transportation is a plus
  • SAP experience
  • Experience working in a high volume environment (preferred)

 

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year
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Export Traffic Coordinator - Houston, Texas

Export Traffic Coordinator
Department: Export Customer Service
Division: North American Operations Center (NAOC)

General Functions & Key Activities:
This position is responsible for the coordination and arrangement of export shipments for vessel loading to ensure 100% space utilization as outlined below:

• Obtain required documents as well as preparation of documents for vessel loading: Daily Teu Reports
• Container Booking Forecast (CBF), Container Load List,
• Hazardous Documents & Manifest, Container/Tank Certificates/Surveys, EEI’s, VGM’s, Gas/Battery statements,
• Validated Auto Titles, etc.
• Contact customers to confirm cargo in order to fully utilize space on vessel
• Daily vessel reconciliation to find discrepancies between Cosco and terminal systems
• Work with terminals, customers and internal departments for problem resolution
• Monitor and maintain vessel cut offs
• Shipment tracking and tracing
• Send shipment notices to customers for various issues; vessel delays, cut-off changes, etc.
• 3PI invoicing
• Scan documents to internal Cosco file
• Back up for other coordinators
• Meet required KPI’s

Qualifications and Requirements:
• Maritime Shipping experience required
• Good working knowledge of MS Office applications
• Intermediate to advanced Excel knowledge required
• FreshDesk experience
• WPM or KPH required: 50 / 11,500
• Outgoing, friendly disposition
• Critical thinking skills
• Excellent communication skills
• Conflict resolution
• Responsiveness
• Timely and attentive to customer needs
Apply Now